Public services for business environment: challenges for implementing Industry 4.0 in Polish and Canadian logistic enterprises
Public services for business environment: challenges for implementing Industry 4.0 in Polish and Canadian logistic enterprises

Summary/Abstract: This study examined the relationship between Industry 4.0 technologies and logistic enterprises’ performance through interlinked mediating predictors creating challenges for effective and efficient implementation of Industry 4.0 concepts in order to examine how the public services for business environment could be effectively employed. For the purpose of fair and equal representation, we combined purposive, referral, convenience, and area-cluster sampling strategies to reach total 320 (160 each) logistic enterprises in Poland and Canada. Using SPSS 23.0, we employed multiple regression test to examine the impact of various interlinked predictors affecting the performance of logistic enterprises. Results revealed that related to Industry 4.0 “limited knowledge”, “implementation barriers”, “recognition of potential changes”, “benefit appearance time period”, “preparing staff for challenges”, and “other priorities than introduction of Industry 4.0” statistically significantly mediate the relationship between Industry 4.0 technologies and performance of logistic enterprises in Canada and Poland. The comparative analysis revealed that apart from ‘preparing staff for challenges’, all other predictors are higher in Canada than Poland. The findings also revealed that the Industry 4.0 technologies have statistically significant impact on the Polish and Canadian logistic enterprises’ performance. Based on the findings and role of public services for business environment, recommendations are given to logistic companies for effective and efficient implementation of Industry 4.0 concepts.

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