Basic directions of contemporary postal services markets transformation
Basic directions of contemporary postal services markets transformation
Author(s): Roman CzaplewskiSubject(s): Economy, Business Economy / Management, ICT Information and Communications Technologies, Socio-Economic Research, Transport / Logistics
Published by: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
Keywords: postal services market; digitalization; Internet; innovative information and communication services
Summary/Abstract: On modern postal markets the demand for traditional services is falling and it is clearly visible especially on the letters market. This forces postal operators to undertake the provision of innovative information and communication services. Entering the area of these services, postal operators start by offering so-called hybrid services, e-deliveries and engaging in e-commerce.
Journal: European Journal of Service Management
- Issue Year: 28/2018
- Issue No: 4/2
- Page Range: 113-119
- Page Count: 7
- Language: English
