Benchmarking of Bosnia and Herzegovina to Croatia Manufacturing Industry and Industry 4.0
Benchmarking of Bosnia and Herzegovina to Croatia Manufacturing Industry and Industry 4.0

Summary/Abstract: The paper presents the results of the current state of Bosnia and Herzegovina (B&H) production companies benchmarked to the Croatian production companies and to the concept of Industry 4.0, using the same methodology formerly used in Croatia related to implementation of Industry 4.0. Assessment was made on a sample of 47 manufacturing companies from different industries. Responses were collected through online questionnaires and interviews. The assessment was made using structured questionnaire with questions related to the business processes of a company from product development, production and to the quality assurance and logistics. According to the collected responses and the methodology used, the level of development of B&H production companies is 2,19, which is very close to the Croatian companies, in which the level of development was at 2.15, but in a survey conducted three years earlier. This research confirmed that the level of development of B&H manufacturing companies is actually the same as with the Croatian companies.

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