Public management in the education sphere: Prospects for realizing human capital in the development of knowledge management technologies
Public management in the education sphere: Prospects for realizing human capital in the development of knowledge management technologies

Summary/Abstract: The study aims to form and test a knowledge management model for universities,which made it possible to identify the most influential factors and their relationship withknowledge management processes. The sample of the study (N = 100) included members ofthe administrations of the United Arab Emirates universities, senior students (graduatestudents) and teachers. The data were collected based on a Google Forms questionnaire(65 questions). The model includes 6 main factors: leadership, organizational culture,organizational structure, human resources, information technology, measurement andcontrol. It is assumed that the favourable influence of these factors will contribute to theeffective implementation of the knowledge management process. Statistical analysis of thecollected data was performed in SPSS and EViews. The model was verified with the help ofthe root-mean-square error of approximation. The factors "organizational culture","human resources", "organizational structure", as the processes of creation, storage anduse of information demonstrate the highest degree of compliance (value is 0.5 and below).Internal consistency was checked by calculating Cronbach's alpha (total Cronbach alpha is0.97). To assess the existing relationships between the processes and factors of knowledgemanagement, an analysis of Spearman's ρ correlation was performed (confidence level is99%). The findings of the study show that the factor "organizational culture" has thegreatest impact on the process of creating knowledge, and the factor of the organizationalstructure considerably affects knowledge management. It has been concluded thatinformation technology is the least influential factor in the knowledge management process.The model demonstrates that the greatest influence of the “leadership” factor can beobserved in the context of the process of applying knowledge. The validity of the modelmakes it possible to argue that it can be used as a public policy tool for the implementationof knowledge management initiatives in universities. The practical significance of theresearch lies in the fact that on the basis of the model described in the study, it is possibleto perform a preliminary assessment of the knowledge assets of universities in order toimprove the process of knowledge transfer in education and research. The model willprovide university administrations with an opportunity to identify areas for improvement in order for the knowledge.management process to be more effective, which ultimately shouldresult in the creation of human capital that meets modern needs.

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