Disinformation in Democracies: Improving Societal Resilience to Disinformation
Disinformation in Democracies: Improving Societal Resilience to Disinformation

Author(s): Jon Hassain
Subject(s): Media studies, Civil Society, Government/Political systems, Security and defense, Politics and communication, Comparative politics, Health and medicine and law, ICT Information and Communications Technologies
Published by: NATO Strategic Communications Centre of Excellence
Keywords: Disinformation; COVID-19 pandemic; Fake news; Media Engagement; Societal Resilience to Disinformation; active citizenship; Infodemiology;
Summary/Abstract: The Covid-19 pandemic has resulted in an array of counter-disinformation communication challenges. In response to this, individuals, governments, civil society, and commercial actors have adapted and evolved their own communications to provide us with tools to fight this ‘infodemic’. This report shares examples of innovative solutions, and hopes to encourage readers to think differently about their own communication challenges. Seven case studies have been selected and described as concisely as possible. Think inspirational coffee table book as opposed to a lengthy academic tome. Case studies presented in this article are notable not only for the interventions themselves, but how their underlying policies and conceptual frameworks allowed them to come to fruition. For example, the Finnish case study, a collaborative social media campaign, demonstrates how government policy can enable a whole-of-society approach to psychological resilience.

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