Operationalising the Framework for Evaluating Capability against Information Influence Operations - A Case Study of the Psychological Defence Agency’s Courses
Operationalising the Framework for Evaluating Capability against Information Influence Operations - A Case Study of the Psychological Defence Agency’s Courses

Author(s): Sara Sörensen, James Pamment
Contributor(s): Merle Anne Read (Editor)
Subject(s): Communication studies, Security and defense, Theory of Communication, Organizational Psychology, Management and complex organizations
Published by: NATO Strategic Communications Centre of Excellence
Keywords: Evaluation; decision-making; strategic planning; organizations; countering information influence operations (IIO);
Summary/Abstract: Evaluation is a crucial step in decision-making and strategic planning in most contemporary organisations. This should also be the case for the development of capability in countering information influence operations (IIO). Different actors, ranging from governments to the private sector, have varying approaches to address these issues, as well as different evaluation norms and standards. However, evaluation of capabilities for countering IIO is a relatively new concept.

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