INDUSTRY RESPONSES TO THE MALICIOUS USE OF SOCIAL MEDIA
INDUSTRY RESPONSES TO THE MALICIOUS USE OF SOCIAL MEDIA

Author(s): Emily Taylor, Stacie Walsh, Samantha Bradshaw
Contributor(s): Anna Reynolds (Editor)
Subject(s): Politics / Political Sciences, Politics, Social Sciences, Economy, Media studies, Communication studies, Sociology, Security and defense, Social Informatics, ICT Information and Communications Technologies
Published by: NATO Strategic Communications Centre of Excellence
Keywords: social media; malicious use; Internet; security; data protection; Facebook; Google; Twitter; media literacy; quality journalism; Human content moderation; algorithmic changes;
Summary/Abstract: In November 2016, the idea that one of the world’s most sophisticated democracies could have been gamed by hostile states using social media platforms seemed ‘crazy’ to many people, not just Mark Zuckerberg. But as evidence continues to emerge, whether from FBI investigations, disclosures by whistle-blowers, or digitally-distributed disinformation campaigns in other countries, an uncomfortable picture takes shape — Silicon Valley’s leading technology platforms have found themselves at the centre of a perfect storm.

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