Serviciile de referinţe în bibliotecile universitare: experienţe mondiale, naţionale, locale.
Reference services in university libraries: world, national, local experiences.

Author(s): Tatiana Pogrebneac
Subject(s): Library and Information Science, Information Architecture, Library operations and management, Education and training
Published by: Biblioteca Ştiinţifică a Universităţii de Stat Alecu Russo
Keywords: bibliographic references; reference librarians; library; reference services; information culture; traditional references; information resources; users; virtual references;
Summary/Abstract: The reference is a complicated process with many steps and strategies to search for information, being required for all types of libraries. However, the unit of measurement in the reference services is also the references. Bibliographic references can be presented in written and oral form. This method is an effective evaluation tool, which results in the improvement of the activity of reference librarians and with advantageous influences on the image in the society or community of the library.

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