DIGITALIZATION IN THE PUBLIC SECTOR
DIGITALIZATION IN THE PUBLIC SECTOR

Author(s): Erika Szilágyiné, Adam Bereczk
Subject(s): Economy, National Economy
Published by: Икономически университет - Варна
Keywords: digitalization; public sector; Hungary; qualification
Summary/Abstract: In this study, the latest digitalization trends in the public sector are examined, focusing on Hungary as a European Union member state. The findings reveal how people in Hungary use and evaluate the importance of e-administration services, emphasizing the relationship between education and the usage of public digital services. The usage frequency of the different types of e-governmental services is also demonstrated. The results are based on a questionnaire designed by the authors and answered by 200 Hungarian residents in 2021 and 2022. The findings do not support the basic general assumptions in every case, particularly with the connection between education and the usage of public digital services.

• Details
• Contents