Employee Development in Retail Organization
Employee Development in Retail Organization

Author(s): Petra Kováčová, Ondřej Drahotský
Subject(s): Social Sciences, Economy
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: Skills; Trainer; Training Feedback
Summary/Abstract: Employee development became one of the key topics in the field of human resources management in current organizations. Taking a proper approach to employee and business development in this area can be a source of competitive advantage for organizations. However, few empirical studies have been conducted on the subject matter; there is still a need for further research to be conducted. The research deal with the analysis of the perception of development activities in the retail organization based on a survey conducted through a structured questionnaire survey and analysis of internal company materials. The goal is to point out the perception of development activities by employees based on the survey, as well as to find out the main barriers that prevent employees from their development. The results of the survey show that employees perceive the development on an individual level, the greatest benefit is seen in their professional and personal growth. The employees are interested in development, but only in their working hours, they are interested in training such as foreign language and computers skills. The primary motive for development is financial. The main barrier that prevents employees from their development is time or perceived lack of time. Another negative factor is that manager does not check, or control acquired knowledge and skills after training. On the other hand, as a positive result is seen the internal trainer at the training and receiving feedback from the manager on employees’ performance. This paper is created for the retail organization to improve the area of employee development, as well as for scholars researching this topic and others interested in the development of employees in an international company.

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