Organisational Resilience in a Retail Company in the Context of COVID-19
Organisational Resilience in a Retail Company in the Context of COVID-19

Author(s): Danguolė Oželienė
Subject(s): Economy, Business Economy / Management, Business Ethics
Published by: EDITURA ASE
Keywords: business resilience; changes in business environment; COVID-19 crisis; change management;
Summary/Abstract: Businesses around the world have recently faced challenges from the external environment. The continuous and especially unpredictable changes in the business environment forcing put pressure on enterprises to find effective measures for survival and development. Unforeseen events and crises will, however, become more frequent and less predictable in the future (World Uncertainty Index, 2021). For instance, climate change, geopolitical challenges and unstable supply chains will lead to shortages of raw materials and rising prices (Nauck et al., 2021). Crises and changes in organisations create risks to investors' capital, jobs and commitments to partners and other stakeholder (Conz, Magnani, 2020). In this context, enterprises must build resilience overcome unexpected outward and inward changes. The question is why do some companies manage to survive in the same situation while others do not?

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