Understanding the Quality and Performance of Work from the Perspective of Sustainable Work
Understanding the Quality and Performance of Work from the Perspective of Sustainable Work

Author(s): Lorena Bittencourt Bastos, Marlene Amorim, Mario Rodrigues
Subject(s): Human Resources in Economy, Socio-Economic Research
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: Sustainable work; Quality of work; Digital technologies; Workers’ well-being; Performance
Summary/Abstract: Many work contexts are now characterized by the adoption of digital technologies. As digital contexts become ubiquitous in both work and personal contexts the characteristics of workspaces change. This drives the call for understanding how they affect the quality of work and the well-being of individuals. This study examines the factors that determine the quality and sustainability of the workforce, channeling studies involving remote working. The paper is based on a systematic review of the literature addressing work quality and sustainability in remote working contexts. The study builds on recent research work conducted by Eurofound, the European Foundation for the Improvement of Living and Working Conditions, subscribing to the dimensions proposed to frame the work on sustainability and to categorize the findings from the literature. The paper aims to identify variables that affect the satisfaction, well-being and productivity of remote workers. The study builds on the Scopus database, for critical and exploratory analysis of the concepts addressed in the term “sustainable work”, searching in abstract or title, between 2018 and 2023, leading to the identification of 243 publications. The study allows for the advancement of our perception regarding the impact and relevance of the theme addressed in the work, and that can be used as a basis for the continuation of the study, in the development of sustainable management strategies focused on facing the challenges of implementation of effective remote work systems.

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