Podizanje kapaciteta institucija - kreiranje zajedničkog lokalnog ombudsmana za više opština
Upgrading Institutional Capacities - Creation of Mutual Local Ombudsman for Multiple Municipalities

Author(s): Snežana S. Đorđević
Subject(s): Civil Law, Politics and law
Published by: Fakultet političkih nauka Univerziteta u Beogradu
Keywords: local ombudsman; local administration; justice availability; protection of citizens interests; ombudsman network
Summary/Abstract: This article deals with the possibility to increase the number of citizens of Serbia that can get a chance to use services of local ombudsman. It often turns out in practice that this institution is the only protector for citizens from local administration. Serbia introduced local ombudsman as institute by law (2002) and the law in 2007 stipulated the possibility that two or more municipalities establish mutual ombudsman. However, this process of founding mutual ombudsman in practice was burden with a number of problems. Mostly, the existing ombudsman acts as a kind of help for citizens in neighboring municipalities (citizens alone find way to this ombudsman) instead of establishing legitimate body as it is regulated by law. In order to solve these practical problems, and to give all citizens of Serbia equal chance to protect their interest from local administration, three researches had been implemented (Bačka Topola, Kragujevac and Vranje with a number of smaller neighboring municipalities). These three cities, with their different and specific circumstances, were good base for creation of two models. In future, all cities and municipalities can choose between these models, based on their specific needs.

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