Multi-agent Technology in Logistics Systems – Human Factors
Multi-agent Technology in Logistics Systems – Human Factors

Author(s): Roman Šperka
Subject(s): Economy, Business Economy / Management, ICT Information and Communications Technologies
Published by: ASERS Publishing
Keywords: logistic; management; multi-agent; supply chain; decision support; business process
Summary/Abstract: The challenges in contemporary global economy are flexibility and fast reactions to the customer requests. To cope with these requirements there is a need for intelligent adaptive planning and control systems. The multi-agent approach offers favorable prospects for adequate solutions. The core of multi-agent technology and an example of a deployment of multi-agent systems in logistics is presented. Logistics is often viewed as socio-technical phenomena which enable to take human resources into account within the logistics processes explicitly according their importance. First sections of the chapter introduce some contemporary challenges met by logistic management recently. The core of the chapter is a multi-agent technology, which could contribute to overcome some of the problems identified. Lastly, an example of multi-agent deployment in supply chain management is explained. The aim of the chapter is to bring some in-depth views on logistic management and agent-based systems. The conclusion sums up some of the up-and-coming advantages.

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