Концептуален модел за измерване на представянето от подобряване на управлението на знанието и информацията в организацията
Conceptual model for measuring the performance of the companies from improving knowledge management and information in the organization

Author(s): Nevena Shopova-Grigorova
Subject(s): Business Economy / Management, Micro-Economics
Published by: Икономически университет - Варна
Keywords: knowledge; information; competitiveness; efficiency; effectiveness
Summary/Abstract: The availability, dissemination and use of adequate information for implementation of the activities of organizations are key in achieving high efficiency and effectiveness in the work of today's global business. [1] The implementation of information management systems is one of the main approaches to improving their performance. [3,7] Improving their effectiveness and efficiency is a major motivating factor for a positive perception of the need for their presence in companies. [8] Implementation of systems implies an appropriate internal environment and a culture of knowledge and information sharing. [9] Developing the conceptual model, which facilitates the objective measurement of results and creates a logical sequence to assess the functioning of the knowledge and information management systems

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