The Role of Organizational Culture for Information Technology Management in Digitalization
The Role of Organizational Culture for Information Technology Management in Digitalization

Author(s): Marcel R. Sieber
Subject(s): Social Sciences, Economy
Published by: Vysoká škola ekonomická v Praze
Keywords: Organizational culture; information technology; information technology management; digitalization; platform economy
Summary/Abstract: Purpose: The following paper discusses the challenges and benefits of the Fourth IndustrialRevolution for information technology management and the corresponding impact on organizations.Exploring the relationship between organizational culture and information technology managementin the era of digitalization, it aims to find a model and hypotheses for further study. Design/methodology/approach: The paper presents a literature review in the research field ofinformation technology management with a focus on the Fourth Industrial Revolution, digitalization,and organizational culture. It structures the findings and develops a conceptional model about theeffect of corporate culture on information technology management. Findings: Although the cited literature hardly examines organizational culture, the review showsseveral notes of culture-related topics. The paper structures these perceptions along the dimensions“behaviors,” “artifacts,” “norms,” and “values.” It proposes the dimensions’ direct relationships withsuccess in digitalization as well as mediated effects between them. Research/practical implications: The study closes a gap in the research of the industry and the fieldof information technology management. It contributes to the discussion and awareness of the impactof organizational culture in information technology. Further research needs more exploration of thetopic, the models, and theory as well as empirical tests of hypotheses. Originality/value: The paper reflects the role of organizational culture in the information technologyresearch where a shortcoming is observable. It reshapes a layered architecture of corporate cultureand proposes an adapted model for the effects of organizational culture on information technologymanagement in the era of digitalization.

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