Alternative Disputes Resolution for Consumer Contracts: Challenges for EU and its Implementation in Slovakia
Alternative Disputes Resolution for Consumer Contracts: Challenges for EU and its Implementation in Slovakia

Author(s): Ľubica Martináková, Miroslav Slašťan
Subject(s): EU-Legislation, Commercial Law
Published by: Masarykova univerzita nakladatelství
Keywords: Arbitration Law; Arbitration Clauses in Consumer Contracts; Online Dispute Resolution; New Slovak Consumer Arbitration Law;
Summary/Abstract: This paper focuses on current challenges in arbitration law in the context of consumer contracts. It starts with a brief introduction on need to regulate this very specific area by considering arguments for and against the arbitration clauses in consumer contracts in general. The authors then move onto short history excursion on “prohibition” of alternative dispute resolution in the EU with emphasis on current EU legal framework - Directive 2013/11/EU on alternative dispute resolution for consumer disputes (the “Directive”) and Regulation (EU) No. 524/2013 on online dispute resolution for consumer disputes.

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