Emotional Intelligence – A Condition of Managerial Success
Emotional Intelligence – A Condition of Managerial Success

Author(s): Ionica-Luminita Stoenica
Subject(s): Business Economy / Management, Social psychology and group interaction
Published by: Editura Lumen, Asociatia Lumen
Keywords: competencies; emotional intelligence; management; manager; performance;
Summary/Abstract: Emotional intelligence is nowadays an essential attribute of any efficient manager who is concerned about achieving great results and being successful in his career and life. One can state, according to experts in the area, that success-oriented management begins with the manager’s inner life management, which is a difficult task. Before leading others, one must be able to analyze oneself, understand oneself and control one’s own feelings and emotions, also to empathize and develop constructive relationships in order to get oriented towards one’s goals and towards success. So that an institution should make progress, it is essential for the manager to create a working climate meant to provide the staff with a positive state, full of confidence and optimism, honesty and comfort. A successful manager is characterized by flexibility, adaptability to diverse situations and a positive mood, which enhances the employees’ achievements. Therefore, creating a healthy positive climate involves activating the components of both the manager’s and the employees’ emotional intelligence. Good self-knowledge helps managers organize themselves better, be more emphatic and coordinate their employees’ activity more efficiently towards professional performance, acting optimistically, enthusiastically, persuasively and firmly in order to achieve the objectives. They are motivated for reaching the highest results, for accomplishing their aims and thus they mobilize their positive emotions for this purpose. Developed emotional intelligence, with all its components, represents an asset, providing extra credibility and being at the same time a condition for a top manager who acts efficiently in a well-functioning organizational background.

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