Communication, a Premise for Increasing the Organization's Performance
Communication, a Premise for Increasing the Organization's Performance

Author(s): Constantin Ciprian Iacob, Silvia-Elena Iacob
Subject(s): Educational Psychology, Organizational Psychology
Published by: Editura Lumen, Asociatia Lumen
Keywords: communication;organization;image;performance;growth;
Summary/Abstract: Communication has always been one of the most important tools through which people can interact with each other. Given that the way we interact with people has never been easy, it has evolved today with more languages, channels and different ways of communicating than before. Communication has a unique role, allowing the solution of certain operational, functional and relational problems, but also employee satisfaction. Recent changes have had an impact on organizations and have increased the importance of managing both internal and external communication. Thus, the communication system is also a system of actions, because the activity and the word are intertwined in negotiations, arguments, counseling, explanation of tasks, conflict resolution. Communication in the educational institution is a premise of the performance of instructive-educational processes, a factor that creates an optimal educational climate, a vector for building the reputation and image of the educational organization and a source of motivation for teachers.

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