Дистанция на властта между ръководители и подчинени – къде се намира хотелиерството?
Power Distance between Managers and Employees: How Does the Hospitality Industry Score?

Author(s): Rumen Minkovski
Subject(s): Social Sciences, Economy, Psychology, Labor relations, Organizational Psychology, Tourism
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: рower distance; power distance index; human resource management; organisational culture; hospitality industry
Summary/Abstract: Power Distance (PD) effects in Bulgarian organisations have been subject to scientific research for almost a quarter of a century now. However, that type of interaction between managers and employees is a relatively new area of study in the field of human resource management in hotels in Bulgaria. The paper presents the results from 12 empirical studies of PD using Hofstede’s model, two of which are in the hospitality industry. A comparative analysis has been carried out on the Power Distance Index (PDI) and its variables: fear among the employees, their understanding of an actual management style, preferred management style, etc. The results obtained in the hospitality industry show the highest PDI in comparison to other sectors. The paper also discusses some of the consequences high PDI can have for the human resource management practice in hotels. Some proposals are made as how to reduce the PDI.

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