Human resources at the local level as the most important link for quality public services
Human resources at the local level as the most important link for quality public services

Author(s): Katarina Tadić, Vladimir Mihajlović
Subject(s): Civil Society, Public Administration, Public Law, Government/Political systems, EU-Accession / EU-DEvelopment, Human Resources in Economy
Published by: Centar za evropske politike CEP
Keywords: Human resources; Local level; Public services; Quality service delivery; Capacity building; Local governance; Workforce development; Public administration;
Summary/Abstract: Public administration reform in Serbia, having entered a new stage with the endorsement of the Public Administration Reform Strategy and its Action Plan for implementation, aims, inter alia, at establishing a harmonised and merit-based civil service system and at improving human resource management. With endorsement of the PAR Strategy, Serbia defined its strategic framework and direction of a broader public administration reform, which encompasses all levels of governance. The Strategy defines the principles of the reform process emphasising decentralisation, depolitic isation, professionalisation, rationalisation and modernisation of public administration.

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