HOTEL LIABILITY INSURANCE POLICY IN THE HORECA FIELD AND METHODS OF ALTERNATIVE DISPUTE RESOLUTION (ADR) HEREIN
HOTEL LIABILITY INSURANCE POLICY IN THE HORECA FIELD AND METHODS OF ALTERNATIVE DISPUTE RESOLUTION (ADR) HEREIN

Summary/Abstract: The ever-changing demands of consumer-tourist customers, the development of technological means that improve their experience as well as the hotel operation method, the context of the Covid-19 pandemic situation, are among the factors that have changed the entire risk landscape of the hotel business for hospitality companies from within HoReCa field.The impact of the financial risks faced by companies in the HoReCa field following Covid-19, has determined that hotel service providers reconsider their way of contractually allocating risks and covering financial losses. This provides, including the interpretation of clauses related to pandemic situations that have led to an increase in the number of disputes.Therefore, this article also refers to extrajudicial methods of dispute resolution (ADR) in the field of HoReCa insurance, used both in Romania and at the level of the European Union.

• Details
• Contents