INNOVATIVE APPROACHES IN THE MANAGEMENT OF PUBLIC SERVICES IN THE CONTEXT OF THEIR APPLICATION IN BULGARIA
INNOVATIVE APPROACHES IN THE MANAGEMENT OF PUBLIC SERVICES IN THE CONTEXT OF THEIR APPLICATION IN BULGARIA
Author(s): Kalin BoyanovSubject(s): Politics / Political Sciences, Political Theory, Governance, Public Administration, Politics and law, Politics and communication, Politics and society
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: digital technologies; citizen engagement; sustainability; smart urban systems; public service innovation
Summary/Abstract: The article discusses various modern innovations aimed at improving the efficiency, accessibility, and quality of public services in the context of their application in Bulgaria. It explores the integration of digital technologies, the engagement of citizens in the democratic process, and the adoption of sustainable and environmentally friendly practices. Key trends include increased digitization, the use of smart urban systems, blockchain technology, and sustainable urban mobility solutions. These innovations not only enhance service delivery but also increase public trust and meet the evolving needs of society.
Journal: Journal of Management Sciences and Applications (JOMSA)
- Issue Year: 3/2024
- Issue No: 1
- Page Range: 74-84
- Page Count: 11
- Language: English