Relationship between Leadership Behaviour and Employee Satisfaction in an Organisation (Based on the Example of the Sector of Trade)
Relationship between Leadership Behaviour and Employee Satisfaction in an Organisation (Based on the Example of the Sector of Trade)

Summary/Abstract: This article aims to establish the connection between managerial style and employee satisfaction. Two hypotheses are examined, based on satisfaction markers and different management techniques: X1. The significant correspondence is between management style and job satisfaction; X2. Employees who favour their manager’s style are more satisfied than those who seek a different manager. Both hypotheses are proven. To achieve higher satisfaction having an attentive manager ranks higher than participating in the decision-making. Results point to specific actions that can be taken in SLAES spheres to boost job satisfaction. Such actions include stronger involvement in the organisation, better performance, lower turnover and others. Those results are based on the questionnaires amongst 1145 participants from the SLAES sector (of which 865 are traders by profession). The conclusions from this paper are applicable in the mentioned field.

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