Reliability and Validity Analysis of Cyber Incivility Scale Cover Image

Siber Nezaketsizlik Ölçeğinin Güvenilirlik ve Geçerlilik Analizi
Reliability and Validity Analysis of Cyber Incivility Scale

Author(s): İlksun Didem Ulbegi, Esengul İplik, Kemal Can KILIÇ
Subject(s): ICT Information and Communications Technologies, Socio-Economic Research
Published by: Haci Mustafa Paksoy
Keywords: Cyber incivility; reliability; validity; scale adaptation;

Summary/Abstract: The aim of this study is to implement the Turkish adaptation of the Cyber Incivility scale developed by Lim and Teo (2009). In the study, the data were collected from two different samples by using survey method. In the first study, with the data collected from 271 bank employees, explanatory factor analysis was conducted to examine the factor structure of the scale. Furthermore, in order to evaluate the internal consistency of the scale, item analysis and internal consistency coefficient were analyzed. In addition, a confirmatory factor analysis was conducted to further test the factor structure of the scale. In the second study, by using the data from 313 private sector employees, the discriminant, convergent and criterion validities of the scale were examined. In this context, a confirmatory factor analysis was conducted by using the variables, workplace incivility, turnover intention, job satisfaction and happiness. In addition, the reliability of the scales was examined by analyzing the internal consistency coefficients. The results indicated that the exploratory factor analysis presented a unifactorial structure of the scale. The confirmatory factor analysis further indicated that the one-factor of the scale was validated. Confirmatory factor analysis to assess the construct validity of the scale indicated that the instrument demonstrated discriminant, convergent and criterion validity. According to the findings, item analysis and internal consistency coefficients of the scale showed that the instrument was reliable. In the context of these results, the scale in the present study was revealed to be both reliable and valid for future utilization in Turkish studies.

  • Issue Year: 9/2024
  • Issue No: 24
  • Page Range: 375-388
  • Page Count: 14
  • Language: Turkish
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