Gender Differences and Individual Measurement of Work Performance Among Employees at the Probation Service, Tirana Territorial Branch
Gender Differences and Individual Measurement of Work Performance Among Employees at the Probation Service, Tirana Territorial Branch

Summary/Abstract: Objectives. Gender differences and job performance in Probation Service are influenced by factors such as communication styles, empathy, work-life balance, career advancement, leadership styles, training and support, performance measures, and case management styles. Gender roles can influence how work-life balance is perceived and managed, and can be affected by systemic barriers. Addressing these factors through comprehensive policies and training can increase overall effectiveness in the probation service. Methodology. The instrument used for this study is the Individual Work Performance Questionnaire (IWPQ), which was developed by Koopmans et al., 2013 to assess the behavior and action of employees in relation to their ëork. Individual job performance can be defined as "behaviors or actions that are relevant to the organization's goals". Therefore, the IWPQ focuses on the behaviors or actions of employees and not on the results of these actions (Koopmans et al., 2013). The IWPQ has 27 statements, with a response of a five-point Likert-type scale. It is divided into three dimensions, measuring the degree of task performance (7 statements), the scale for contextual performance (12 statements) and the scale for counterproductive behavior of work (8 statements). The sample taken in this study are the specialists of Probation Service, Tirana Territorial Branch, namely 8 males and 14 females. The results. The findings show that there is no statistically significant relationship between gender differences and the individual measurement of work performance, related to the three dimensions of the individual work performance questionnaire, but it turns out that women tend to talk more with someone outside the institution for negative aspects of work, compared to men

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