Utjecaj kompetencija menadžera srednjeg nivoa na poslovnu uspješnost u RMU "Kreka"
Influence of mid-level management competence on business success at RMU "Kreka"

Summary/Abstract: Modern business operations require top manager profiles with a high level of knowledge, skill and capability. In real life, the term manager is used for all jobs where management functions are performed. In doing their job, managers utilise various skills to perform their fundamental functions and in all types of enterprises, with no exceptions (large - small, production - services, profit - nonprofit). However, all manager jobs are not the same since different managers are responsible for different areas of work and fill positions at different levels of an organisational hierarchy. In this context, there are different types of management from the aspect of levels and types of management in terms of responsibility scope. In order to perform their work efficiently and effectively, apart from skills they also use knowledge and capability, in one word competences. Competences enable managers to accomplish high performance, which requires comprehensive knowledge of works and supply of required resources. For the accomplishment of high performance, managers from all organisational levels need to know their work thoroughly - to know what they do and how they do it. This knowledge enables them not only to do their job well, but also to propose and even merely take actions to improve the existing manner of work. To that end, various methods have been developed, the most well known of is the one referring to a quality circle, developed in Japan.

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