Proces definiowania i implementacji kluczowych mierników dokonań do przedsiębiorstwa
Defining and implementing process of KPIs

Summary/Abstract: Business excellence refers to quality management and quality awards, performance management, improvement methods and organizational learning. Performance management is a crucial part of business excellence. Performance management enables managers to determine KPIs to each critical success factors of an organization. The article offers presentation and critical evaluation of defining and implementing procedures of KPIs.

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