Kształtowanie doskonałości w relacjach z kooperantami w warunkach niepewności
Shaping the excellence in relations with cooperators under uncertainty

Summary/Abstract: The goal of this paper is to characterize the relations between cooperators, identify the factors of the uncertainty influencing the relations and indicate the factors that minimize the uncertainty (allow to achieve excellence in relations with cooperators). The basic premise of this paper is to acknowledge the importance of these relations. In this paper they are defined as all transactions, flows of resources and other similar connections between a given organization and other entities from its business environment. As a result of the research various forms of sanctions and trust were recognized as the factors that minimize the uncertainty. Review of literature and scientific journals was applied as the basic research method.

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