CRISIS MANAGEMENT IN THE BANKS
CRISIS MANAGEMENT IN THE BANKS

Summary/Abstract: Crisis is defined as a situation of risk of operational natural origin, technical, human or risk image, which can generate significant material damage and / or human / and / or image, for one or more entities of the bank (departments / directions of the Central, the network units or its Subsidiaries). The crisis requires critical decisions and can not be managed within the normal procedures and decision-making skills in the current activity of a current bank. In serious cases, the crisis could endanger the continuity of an activity or more entities mentioned above and even in the bank whole. In these cases involve the management of crisis and implementing plans for continuity of the activity structures presented in this paper

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