Franczyza w perspektywie usług profesjonalnych
Differences between franchise and professional service businesses
Author(s): Marek GnusowskiSubject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: franchising; professional services; relationship marketing
Summary/Abstract: Polish franchise market grows dynamically and it is mainly visible in services sector. However, franchising is not a popular business concept among professional services firms. Therefore, basic differences between franchise and professional service businesses will be highlighted in the paper. These differences are due to marketing orientation, knowledge management, forms of promotion and quality management implications.
Journal: Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
- Issue Year: 2014
- Issue No: 354
- Page Range: 94-103
- Page Count: 10
- Language: Polish