Study regarding the quality of teaching in higher education institutions
Study regarding the quality of teaching in higher education institutions

Summary/Abstract: How to provide excellent training is one of the aspects that arouses the highest interest among researchers in the area of higher education, while the professors represents the factor with the highest influence to this process. The main purpose of the present study is to evaluate the performances of the professors from Cluj-Napoca universities, based on empirical research. The parameter considered in the questionnaire-based survey is students' satisfaction with the quality of teaching. The study sought to identify the relationships between the importance, satisfaction and performance of the quality of professors in the process of improvement of the university competitiveness and more effective in the process of student learning. The results emphasized that in order to be as efficient as possible in the teaching process, firstly the professors need to have the ability to easily explain and answer the students' requests. Also, the performance that requires the greatest improvements is "taking into consideration students‘ complains regarding teaching". Moreover there are significant differences between students' expectations and students‘ satisfaction regarding the quality of teaching activity. Therefore, due to the complexity and importance of the educational process in academia, the institutions of higher education must hire only professors with great teaching skills.

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