Budowanie wizerunku pracodawcy z wyboru – wyzwanie dla przedsiębiorstw turystycznych
Employer branding as a challenge for tourism enterprises

Summary/Abstract: Tourism industry is highly labour intensive and relies on the knowledge, skills and abilities of its employees. Growing recognition of the significance of the customeremployee interaction in the tourist service delivery has led to the need to increase efforts to attract and retain qualified and motivated personnel. Effectiveness of these efforts can be supported by applying employer branding practices. The aim of the study is to analyse the dimensions of the attractiveness of a company on the job market from potential employees perspective and to identify the tourism industry’s strengths and weaknesses in the context of employer branding. It was found that future employers should not only fulfil the basic needs by offering adequate salary, but also satisfy higher-order needs by developing a system of promotion and training opportunities and by supporting favourable social relations.

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