Acurateţea comunicării în afaceri - cuvinte de evitat
Accuracy in business communications - words to be avoided

Summary/Abstract: In today’s highly competitive business environment and given the challenges of the current global economic crisis, it is more important than ever to have a good business communication in order to survive. This paper focuses on ways to achieve accuracy in business communications by exemplifying several words or expressions that must be avoided by all means. For the purpose of this study, we conducted a survey on thirty respondents. They were presented seven business related statements containing “relative words” in terms of time and were asked to try to quantify the periods they may have referred to. Results have proven once again the importance of sending a clear, unequivocal message in all business communications, namely being accurate.

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