Kontrfaktyczno-porównawcze studium przypadku w marketingu usług zdrowotnych
Comparative-counterfactual case research in health service marketing
Author(s): Ewa Nowakowska, Adam SaganSubject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: case research; qualitative comparative analysis; relationships in health
Summary/Abstract: The aim of the paper is to present the rules of using qualitative comparative analysis in counterfactual comparative case study. The analysis includes an identification of the structures of relationships that form the patient satisfaction in the diagnostic department of one of hospitals in Krakow. Boolean algebra using QCA library of the R statistical package was applied in the analysis.
Journal: Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
- Issue Year: 2014
- Issue No: 336
- Page Range: 284-295
- Page Count: 12
- Language: Polish