Pomiar dokonań w przedsiębiorstwach sieciowych handlu hurtowego i detalicznego pojazdami samochodowymi i naprawy pojazdów samochodowych
Performance measurement in network-centric companies of wholesale and retail trade of vehicles and automotive repair of motor vehicles

Summary/Abstract: The purpose of the article was the identification and evaluation of solutions in performance measuring of the network-centric companies of wholesale and retail trade of vehicles and automotive repair of motor vehicles. The objective of the article was the identification and generalization of solutions in three different companies. The indicators for measuring performance were listed across the enterprise and in the various areas of activity: car sales, service and parts. The evaluation of the solutions was combined with the adopted presentation and implemented changes.

• Details
• Contents