The Temporal, Cost and Quality Aspects of HR SSC and HRO Operations in Poland Cover Image

The Temporal, Cost and Quality Aspects of HR SSC and HRO Operations in Poland
The Temporal, Cost and Quality Aspects of HR SSC and HRO Operations in Poland

Author(s): Alicja Winnicka-Wejs
Subject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego w Krakowie
Keywords: sector of modern services for business in Poland; HR Shared Service Centres; HROs; competitiveness of Polish HR SSCs/HROs

Summary/Abstract: This paper characterises the dynamically developing sector of modern business services in Poland, focusing particularly on HR Shared Service Centres (HR SSCs) and HR Outsourcing (HROs). The temporal, cost-related, and quality-related aspects of HR SSCs’ and HROs’ operations in Poland are presented, distinguishing the exogenic and endogenic conditioning of their competitiveness. Moreover, the scope of HR SSCs’ operations in Poland is described. Four research hypotheses were formulated for the purpose of the study and were verified by means of the main research method, which is the analysis and critical assessment of the available subject literature and industry reports.

  • Issue Year: 2014
  • Issue No: 10
  • Page Range: 79-97
  • Page Count: 19
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