Współwystępowanie TQM z innymi metodami zarządzania– wyniki badań empirycznych
Integration of controlling and other management methods − the results of empirical research
Author(s): Agnieszka Bieńkowska, Anna Zgrzywa-ZiemakSubject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: TQM; management methods; methods integration
Summary/Abstract: The paper presents the results of empirical research on the relationships among TQM and other management methods (benchmarking, BPR, CRM, ERP, LM, outsourcing, six sigma, BSC, TQM, process management, management by competences and knowledge management) conducted in enterprises operating in Poland. The character of key relationships between TQM and other management methods was discussed.
Journal: Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
- Issue Year: 2012
- Issue No: 272
- Page Range: 46-56
- Page Count: 11
- Language: Polish