Business Analysis for It Practitioners – An Educational Approach
Business Analysis for It Practitioners – An Educational Approach

Summary/Abstract: This paper presents an educational approach for the development of a graduate course on‘Business Analysis in IT Project Management’. Based on a critical review of the latest professional trends and global standards in the field of business analysis: a) the purpose and the need of the learning approach for IT practitioners is defined, and b) course structure containing selected analytical tools and techniques is outlined. The educational approach addresses the needs of IT Practitioners to better understand the IIBA Business Analysis Core Concept Model and become prepared to bring more business value to the enterprise as business analysts. The selected analytical tools and techniques are incorporated in the course curricula and demonstrated with the help of a business running case, introduced by knowledge areas as follows: strategy analysis (the business model canvas and balanced scorecard); requirements analysis and design definition (UML, BPMN, ROI); solution evaluation (metrics and KPIs). The role of the business running case is not only to demonstrate the nature and the purpose of the selected tools and techniques, but also to spell out the connection between them and the logical sequence of steps in the process of business analysis. This paper discusses how this new course is harmonized with the needs of the New Bulgarian University, Department of Computer Science, “IT Project Management” Master’s program and why it should be offered in all management related graduate programs.

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