Sytuacja konsumenta na rynku szarej bankowości
The consumer situation on the informal banking market

Summary/Abstract: The main object of this study was to present the client’s situation in the non-bank market and to show how consumer rights are violated by the use of a variety of unfair market practices. The subject of the following analysis is to answer the research question: how the services of loan companies break the security of their clients interests? The threatened interests of clients of the loan companies described in the article prove that the protection of consumer rights is extremely important and should be updated constantly in order to protect consumers in the most efficient way. They should take into consideration market changes as well as remove nascent violations.

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