IMPACT OF INNOVATION IN CREATING VALUE FOR THE CUSTOMER Cover Image

WPŁYW INNOWACJI NA KREOWANIE WARTOŚCI DLA KLIENTA
IMPACT OF INNOVATION IN CREATING VALUE FOR THE CUSTOMER

Author(s): Sebastian Zupok
Subject(s): Economy, Business Economy / Management, Socio-Economic Research
Published by: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
Keywords: innovation; innovation management; knowledge; customer; customer value; creating values for customers;

Summary/Abstract: Innovation aimed at creating value for the customer became chief strategic imperative for organizations directing its offer to different market segments. In terms of the variable and complex environment, customers are recognized as strategic resource that determines the sustainable competitive advantage company. Currently, there is no doubt that a change in the enterprise development is the foundation, is inevitable and inevitable. The domain of the consumer economy is therefore focus on creating innovative offers based on characteristics and buyer behavior.

  • Issue Year: 2015
  • Issue No: 39/2
  • Page Range: 37-47
  • Page Count: 11
  • Language: Polish
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