Yapısal ve Psikolojik Güçlendirmenin İşyeri Nezaketsizliği ve Tükenmişliğe Etkisi
THE EFFECTS OF STRUCTURAL AND PSYCHOLOGICAL EMPOWERMENT ON
WORKPLACE INCIVILITY AND BURNOUT
Author(s): Fatih Özçalık, Sema PolatciSubject(s): Business Economy / Management, Organizational Psychology, Management and complex organizations, Socio-Economic Research
Published by: Sakarya üniversitesi
Keywords: Structural Empowerment; Psychological Empowerment; Empowerment; Workplace Incivility; Burnout;
Summary/Abstract: This study was designed to determine the correlations and effects between two dimensions of empowerment, workplace incivility and burnout. According to the research model, mediation effect of workplace incivility on the relationship between dimensions of empowerment and burnout was analyzed. Hierarchical regression analysis was used to test the research model. Data were gathered from 171 bank employees in Çorum. Results showed that structural and psychological empowerment affect burnout negatively, structural empowerment affects workplace incivility negatively, and workplace incivility affects burnout positively. Furthermore, workplace incivility plays a mediator role on the relationship between structural empowerment and burnout
Journal: İşletme Bilimi Dergisi
- Issue Year: 1/2013
- Issue No: 1
- Page Range: 17-34
- Page Count: 18
- Language: Turkish