Çevre ve İş Sağlığı ve Güvenliği Yönetim Sistemlerine Yatırım Yapan Firmalarda Çalışan Memnuniyeti Algılarının İncelenmesi
The attitudes of firms investing in environmental and occupational health and safety management systems on employee satisfaction and accident prevention

Summary/Abstract: The purpose of this study is to analyze the perceptions both ISO 14001 and OHSAS 18001 certified firms on employee satisfaction and accident prevention depending on their investments. For this purpose, data was collected from 148 firms operating in Turkey. Descriptive statistics was used to analyze cost data to prevent any accidents from happening. On the other hand, one sample t-test (t=3,25) was used to measure the perceptions of firms towards employee satisfaction. Findings show that participating firms invest the least amount to meet the legal requirements and as a consequence, have positive perceptions of four out of five variables of customer satisfaction scale. Also, we found that the firms, which have more than 250 employees and using the management systems more than five years, invested more on prevention costs for occupational health and safety and, also have a more positive attitude for employee satisfaction than the others. The results provide enough evidence regarding the impact of investing on OHSAS 18001 and ISO 14001 that this investment leads to an improvement in customer satisfaction which has a direct impact on productivity and profitability.

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