Akceptacja wybranych usług Smart City przez osoby starsze
Acceptance of Selected Smart City Services by the Generation 50+

Summary/Abstract: The use of information and communication technologies (ICT) plays an important role in the growth of revenue out of the economy in each country, as well as globally. Some e-services are at the mature level and are well known to the customers. A good example is the tourist market, which was one of the first to offer its services in this way . On the other hand some e-services are in the initial stage of development, like those offered by the new energy market. These relatively new solutions, important for sustainable growth, ecology and for household budgets, are expected to be widely used, but now seem to be unknown to most energy customers.The aim of the study was to find out if the older generation (50+) currently use existing digital services and to research their attitude towards new e-services. Two types of e-services were briefly examined: e-tourism and new energy market offers. The study was based on a questionnaire which targeted people over 50, who currently use Internet services. The analysis of the obtained results were the basis for drawing conclusions about the group under examination.

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