Wybrane aspekty dotyczące wskaźników efektywności procesów w gospodarce elektronicznej
Selected aspects concerning performance indicators of processes in the electronic economy
Author(s): Cezary StępniakSubject(s): Economy, Business Economy / Management, ICT Information and Communications Technologies
Published by: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
Keywords: performance indicators; processes in electronic economy; process approach
Summary/Abstract: The article focuses on selected issues concerning the construction of performance indicators for the business processes within the electronic economy. These indicators are considered a part of the business process model. Their aim is to enable the automatic analysis of the effects of implementation of individual operations, all instances of processes and evaluation of the overall model at an angle of the possibility of its improvement. Performance indicators will be the embedded formula of IT systems and Web services, and they should reflect the interests of all stakeholders involved in the implementation of modeled processes.
Journal: Ekonomiczne Problemy Usług
- Issue Year: 122/2016
- Issue No: 1
- Page Range: 143-152
- Page Count: 10
- Language: Polish