KNOWLEDGE MANAGEMENT UTILIZATION IN ORGANIZATIONS: EMPIRICAL EVIDENCE
KNOWLEDGE MANAGEMENT UTILIZATION IN ORGANIZATIONS: EMPIRICAL EVIDENCE

Summary/Abstract: Knowledge management and especially knowledge appliance process plays an important role in organizations for a long time, although its importance has been clearly emphasized and established through the concept of learning organization and rise of knowledge society. In such circumstances has become evident, that for the realization of aims of learning organization, there is an increased need for knowledge appliance processes. In that frame the knowledge management as a discipline satisfies challenges of knowledge economy. From the organizational viewpoint, knowledge management en ables knowledge creation, it use and its spread among employees in organization. The main purpose of this paper is to examine the role and importance of knowledge management tool for in - service training process and in general education in organizations and to outline the potentials and possible drawbacks of knowledge management tool utilization for knowledge gathering, in - service training, and enhancement of employees’ competencies, skills and knowledge. The contribution also report about actual state of knowledge management tool utilization in selected areas and reveal that knowledge management tool is, among other tools used in organization, more frequently used in Central and East Europe, than in West Europe, North America and on Global average. With this paper we try to discuss knowledge management tool utilization in the frame of utilization of information technology solutions for supporting training and education processes in organizations. The paper will outline practical implications to amplify benefits of knowledge management tools for training and education in organizations.

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