The employees’ opinion about top management at the Berlin Ltd. distribution
The employees’ opinion about top management at the Berlin Ltd. distribution
Author(s): Dan Păuna, Cornelia TureacSubject(s): Business Economy / Management, Organizational Psychology, Management and complex organizations
Published by: Editura Universităţii din Bucureşti
Keywords: Top management; nominal scale; Likert’s scale; semantics scale; styles of leadership; authoritarian; participatory; autonomous; and indefinite;
Summary/Abstract: Top management which directs and controls the overall activity of the organization, in general, is res possible for planning and interpreting of flic purpose of the organization for determining, its business strategy and its main policies”(Emilian Radu 2004). One of the main problems facing commercial establishments offering commercial services is to find a way to differentiate the offer keeping in mind deal that these units dealing with services and whose main characteristic is intangibility. One of the ways standing out the offer is to make ensure that there are good quality services. This cannot be obtained without the services of a highly motivated staff who understands the importance of their work in the smooth running of the enterprise.
Journal: Manager
- Issue Year: 2014
- Issue No: 19
- Page Range: 72-78
- Page Count: 7
- Language: English
