Nabywanie i użytkowanie produktów technologicznych przez konsumentów 50+ na przykładzie telefonów komórkowych − wyniki badań w Polsce
The Acquisition and Use of Technological Products by Elderly Consumers: an Empirical Research in Poland

Summary/Abstract: The purpose of this article is to present results of the research conducted by the authors on senior consumer behaviour in Poland. The aim of the study is to understand the specificities of the acquisition and use of technological products by elderly non-innovator consumers and to identify barriers in purchasing innovative products by this group. The survey was conducted among TAU learners in the Pomeranian Voivodeship. The obtained results suggest that the important factors in purchasing innovations by consumers of the senior segment are the need to consider and compare the new offer and recommendation of others who have already used these products before. In the case of product technology usage, the level of product utility functions is an important feature for the third-age consumers, but the most common barrier to recourse technological innovations is the fixed habit of using the existing product. The analysis results allow for a better understanding of the new senior segment behaviour and the proper development of marketing-mix to elderly consumer purchasing attitudes, which will be dominant on the market in the near future. These attitudes will result in lengthening PLC and the need to shape specifically the innovative technological products for senior consumers.

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