Rola innowacyjnych produktów turystycznych w kreowaniu wizerunku obszaru recepcji (na przykładzie Podziemi Rynku Głównego w Krakowie)
The Role of Innovative Tourist Products in Creating the Image of Reception Area (on the Example of the Main Square Underground in Cracow)

Summary/Abstract: The article is of the research nature. Its aim is to define the image importance of innovative products in tourism. Making use of results of tourism research in Cracow, the author empirically confirmed the thesis that product innovations quickly become for a considerable per cent of those visiting the reception area the main attraction of their stay. Applying the Mann-Whitney U test, she also positively verified the two research hypotheses connected with the role of innovation in creating the image of the reception area – H1: Users of innovative products better than other visitors assess their stay at destination; H2: Users of product innovations more frequently than other visitors are ready to recommend the reception area to their acquaintances. These are important conclusions for authorities of the destination and functioning there entities – under the conditions of sharp rivalry in the contemporary market, introduction of innovations is an indispensable issue. The empirical analyses were preceded by research of the literature touching the issues of innovativeness and image of the reception area.

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