Transactional Analysis Theory in Business Communication: A Structural Analysis of IBM Project Officer Management Cover Image

La théorie de l’analyse transactionnelle : Une analyse structurelle du département du management des officiers de projet chez IBM (POM)
Transactional Analysis Theory in Business Communication: A Structural Analysis of IBM Project Officer Management

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Author(s): Elena RĂDULESCU
Subject(s): Applied Linguistics
Published by: EDITURA ASE
Keywords: face-to-face communication; business communication; Transactional Analysis

Summary/Abstract: The aim of this paper is to offer an original investigation of Eric Berne’s Transactional Analysis theory in the context of group dynamics and work environment. The research question purpose is to test if Adult egostate identified by Eric Berne as the ideal state can be easily accessed by a group of employees working at IBM Romania. If the hypothesis is true the researcher wants to make use of her critical thinking skills and decide whether having executive power over the Adult is enough to have a successful management team.This initiative is based on the underlying assumption that executive power is not fixed and ego states are rather re-elected depending on the various social contexts and triggers.

  • Issue Year: 17/2016
  • Issue No: 33
  • Page Range: 48-71
  • Page Count: 23
  • Language: English
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